The Car Dealer's CSI. In the past fifteen years customer satisfaction has heavily influenced
the new car retail market. "C.S.I." stands for "Customer Satisfaction
Index". Every new car manufacturer has an index that rates the
performance of their dealers.
The Car Salesman Write-Up The Foursquare is by far the most common “ Write-Up”
that is used by dealers. As the title describes, there are four
sections (or squares) that salesman must cover. They are: Price,
Trade-in, Payment and Down Payment.
How to Make an Offer. The dealer will want to negotiate from their MSRP or “sticker price” and
show a discount from this price. Customers must base their offer from
the net dealer cost.
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