Car Buying Guide
Car Dealer Lingo | |
 Terms that are on used by car salesmen....Or, find the General Terms Here. | |
| You can always search for entries (regexp permitted). | |
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| There are 71 entries in the glossary. | |
| Pages: 1 2 3 4 » | |
| Term | Definition |
| ACV | Actual Cash Value of a trade-in. |
| Back-End | Profit generated from a car deal other than the amount between dealers cost and the selling price. Usually from Financing. |
| Be-Back-Bus | Describing an imaginary vehicle that will magically deliver all the customers that promised they would be back. |
| Be-Backs | A customer that promises the salesperson that they will be back. |
| Bubble | A purposely low price or payment given to a customer to prevent the customer from buying elsewhere. |
| Builder | A vehicle in very poor condition. |
| Bump | When a customer increases their offer during the negotiation. |
| Buried | Describes a customer who owes far more than their trade-in vehicle is worth. |
| Butter-Nose | The act of convincing a customer to keep his trade while still buying a new car. |
| Closer | An experienced salesperson that is brought in to complete the negotiation. |
| Cream-Puff | A vehicle in excellent condition. |
| CSI | "Customer Satisfaction Index". A dealership and salesperson rating system measuring the customers buying experience. |
| Curbing | When a salesperson is selling cars outside of the dealership in which they are employed. Often by negotiating secretly with the customers they meet at the dealership. |
| Desk | The sales manger. |
| Ether | The customers excitement of a new car purchase. |
| F&I | "Finance and Insurance" the department that arranges the financing and signs the paperwork. |
| Finance-Reserve | Profit made by the car dealer when they charge the customer a higher rate or a leasing money-factor. |
| Front-End | Profit made from the sale of a vehicle that is base on the vehicle cost. |
| Gold-Balls | Describing a customer with excellent credit. |
| Green-Pea | A new inexperienced salesperson. |
| Glossary V2.0 | |
