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| There are 7 entries in the glossary. | |
| Pages: 1 | |
| Term | Definition |
| Cap-Cost | Capitalized Cost. Amount that is to be "financed" on a lease. Selling Price. |
| Chop | To share a commission. |
| Closed-End-Lease | A Lease Agreement where the Lessee (Buyer) is not required to buy the vehicle at the end of the lease. Most are modern automotive leases. |
| Closer | An experienced salesperson that is brought in to complete the negotiation. |
| Cream-Puff | A vehicle in excellent condition. |
| CSI | "Customer Satisfaction Index". A dealership and salesperson rating system measuring the customers buying experience. |
| Curbing | When a salesperson is selling cars outside of the dealership in which they are employed. Often by negotiating secretly with the customers they meet at the dealership. |
| Glossary V2.0 | |
